We understand that our clients may feel lost and confused when they lose a loved one .
Please call us so that we could assist you .
In order for us to take appropriate action , we will also need to know the location of where your loved one has passed on.
Different procedures may apply depending on where and / or how a person passes away.
If the death occurred at home
1 - Call the family doctor or any neighborhood doctor for a house call to certify the cause of death. You may click on Singhealth to find a GP or Family Clinic near you .
2 - The doctor will issue the CCOD certificate on the spot if he / she is able to identify the cause of death.
If the death occurred in hospital
1 - The attending doctor is responsible for filling in the certificate of cause of death (CCOD).
2 - Obtain the completed CCOD certificate from the ward nurse by producing the deceased’s NRIC.
Please remember to bring along the Identification Card of you "Next-of-kin" in order for the relevant department / organisation to confirm your relationship to the deceased .
Besides this , there are several important decisions that we will require you to make :
- A set of clothes for the deceased .
- Photograph of the deceased .
- Location of the funeral wake ( To get approval for the desired location , please call the relevant Town Council @ 1800 2755 555 )
- Type of funeral "Religion type" .
Do let us know if your loved one had any last wishes .